How can we help?

We make it easy with three (3) simple steps: Step 1: When your pet is sick or injured, visit any licensed veterinarian in the U.S. for diagnosis and treatment, and pay as usual at checkout (don’t forget to ask for a copy of your itemized vet bill)....

We cannot confirm if a specific treatment or service will be covered until we have received the veterinarian invoice and other required information. We assess each claim upon receiving that information and encourage you to send us all claims you...

What is a bilateral condition? A bilateral condition is a medical condition that can happen on both sides of your pet’s body. Examples include cruciate ligament issues, slipping kneecaps (also known as luxating patella) or joint dysplasia (such as...