What are pet medical records and what should they include?

Last updated 4 months ago - 1 min read
Just like humans, pets have written medical records that provide a comprehensive history of their health. Your vet (or vets) will have records of all veterinary visits, diagnoses, treatments, vaccinations, routine care, and any medications prescribed for your pet. The first time you submit a claim, you’ll need to include the last 18 months of medical records. (If your pet is younger than 18 months, just send us everything you have.) You’ll only need to include these records the first time you submit a claim, unless we specifically request missing information. Sending us complete medical records helps us swiftly and accurately assess your claim.
Here’s an example medical record, and some key items we’ll look for.

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