ManyPets to Odie

Globally, ManyPets is making important changes, and, as part of that, we’re pausing both new policy sales and renewals in the US under the ManyPets brand. But we don’t want to leave you and your pet in a tough position. That’s why we’ve partnered with Odie to offer a seamless transition for your policy renewal, including coverage of your pet’s existing conditions, so you won’t miss a beat or lose any coverage.

Odie taking over ManyPets' policies means that when your current ManyPets policy reaches its renewal date, Odie will become your new pet insurance provider. They will manage all aspects of your renewed policy, so you continue to receive coverage without any gaps. Odie will also continue to cover any existing health conditions that are covered under your ManyPets policy (though not ones that pre-date your current policy). 

While your policy terms remain largely the same, Odie will handle claims, customer service, and any questions you may have moving forward.

ManyPets chose Odie because they share similar values and a strong commitment to providing pet parents with high-quality, comprehensive pet insurance. Odie is known for offering flexible plans, excellent customer service, and a simple claims process—all qualities that complement ManyPets' own mission of keeping pets happy and healthy.

The transfer to Odie will take effect when your current ManyPets policy reaches its renewal date. You’ll receive communication from Odie well in advance of this date with information on your new policy terms and renewal quote to ensure you continue to receive seamless coverage for your pet. Until your renewal date, your ManyPets policy remains active and fully operational, so there’s no immediate change to your coverage.

Yes! If you’re a current ManyPets policyholder, you can continue to submit claims to ManyPets as usual. And until renewal of your policy (or policies), we’ll continue to provide the great customer service and support you’ve grown to know.

You can still submit any claims for treatment that occurred while your ManyPets policy was active directly to ManyPets. Our team will process them just as we always have. Your Odie policy will take over from the renewal date onward, so there will be no gap in coverage for your pet.

If you have a claim currently under review with ManyPets, it will continue to be processed as usual, even after the transition to Odie. You don’t need to worry—our team is still handling claims for active policies, and you’ll receive updates just as you always have.

Odie offers a straightforward claims process similar to ours at ManyPets. Once your policy transitions, you’ll submit claims directly through your Odie customer portal.

We’ll provide plenty of information before the switch, so keep an eye on your inbox. And remember, we’re here to answer all of your questions during this time. Don’t hesitate to reach out!

For any claims related to your ManyPets policy, yes, you’ll still receive customer support from ManyPets. However, once your policy renews with Odie, all new claims and policy questions will be handled by Odie's customer support team. One of the reasons we partnered with Odie is because they’re committed to excellent customer service just like we are, so you’ll continue to receive the same level of care and attention for your pet's needs. In fact, all members of the Odie Support team have veterinary experience, so you’ll receive exceptional care.

We so appreciate you. Unfortunately, ManyPets has stopped selling new policies. If you’re looking for excellent customer service and competitive plans, we highly recommend Odie pet insurance.

Yes, you can insure a new pet with Odie once your ManyPets policy expires. Just follow their sign-up process for new coverage.