Hearing the words ‘they’re insured’ from a pet owner is such a relief to us as vets. It means we both know that the cost of treatment becomes a less significant factor in major medical decision-making. Our choices get to be made primarily based on what we all agree is best for the pet.
ManyPets + vets
What if you could give every patient your best care?
Explore the latest research to discover how ManyPets can enhance pet health, client satisfaction, and veterinary practice goals.
of vets say pet insurance leads to better vet care
of vets say pet insurance reduces client stress about the cost of vet care
of vets say pet insurance has helped BOTH their clinic and clients, enhancing client relationships and quality of care
4/5 of vets say pet insurance promotes practice growth/business opportunities
The peace of mind that pet insurance provides is truly priceless. Unfortunately, unexpected veterinary costs do pop up, and the last thing you want to worry about is money when your focus should be on helping your pet feel better.
When clients opt for recommended treatments without anxiety or reservation, pet health and practice health flourish together.
And since pet parents submit claims directly to ManyPets, working with ManyPets involves no extra effort for vets.
Wellness plans for all.
Help your clients keep their pets healthier.
The optional, non-insurance ManyPets Wellness Plan reimburses your clients for preventative care. It’s a great option for pet parents looking to complement their accident and illness policies.
Treating unexpected emergencies is important, but routine health care is the first and best way to keep your pet happy, healthy, and by your side for many years to come.
How does ManyPets pet insurance work at the vet practice?
Pet insurance at a veterinary practice operates through a reimbursement model. When a pet parent brings their furry patient for a visit, the vet provides the necessary care and services, then issues an invoice to the pet parent. The pet parent pays the invoice and subsequently submits a claim to ManyPets for reimbursement, based on their policy's coverage terms. ManyPets reviews the claim and, if it's approved, reimburses the pet parent a percentage of the covered costs, as specified under their policy and coverage selections.
Does ManyPets pet insurance pay the vet directly?
No, ManyPets doesn't pay the vet directly. Instead, the pet parent pays the vet at the time of service, and then files a claim with ManyPets to get reimbursed for covered expenses. The reimbursement amount is determined by the terms of the insurance policy, which may include deductibles and coverage percentages. Rest assured, the vet's compensation is never at risk, as they receive payment from the pet parent at the time of service, ensuring that their fees are covered irrespective of the insurance claim outcome.
Does ManyPets work with any vet?
Pets are free to receive treatment from any licensed veterinarian, specialist, or emergency clinic in the U.S. (or temporarily in Canada) and send the claim to us afterwards.
Why? Unlike with human health insurance plans, which require pre-authorization and limit you to ‘in-network” providers, we pay our pet parent customers directly for qualified claims instead of reimbursing the vet.
Does ManyPets pet insurance cover emergency vet visits?
Yes, emergency vet visits are eligible for coverage. ManyPets doesn't distinguish between types of vet/clinic when reviewing claims, which ensures that pets can be covered in emergencies.
Does ManyPets pet insurance cover regular or routine vet visits?
ManyPets insurance only covers vet costs related to accidents or illnesses.
However, ManyPets does offer an optional, non-insurance Wellness Plan, which can be purchased in addition to insurance. The plan reimburses routine and preventative care for pets, up to the plan's available limits.
How quickly are ManyPets insurance claims paid?
The timeline for reimbursement can vary, but once a claim is approved, it's usually paid out within 48 hours.
Remember, ManyPets analyzes every claim on its own merits, subject to the terms and conditions of your policy. Exclusions apply, including those for pre-existing conditions. Only claims unrelated to an excluded treatment or condition are eligible for coverage.
How are customers informed of the claims process?
Customers can stay informed about the claims process by logging into the My Account portal on the ManyPets website, where they can follow along with the progress of their claim. Additionally, they're welcome to call or email customer service anytime with questions to get further information or assistance.
*According to a 2023 survey by Pawlicy Advisor and the American Animal Hospital Association, which interviewed 523 veterinary professionals from April 10 to April 24, 2023
**ManyPets analyzes every claim on its own merits, subject to the terms and conditions of your policy. Exclusions apply, including those for pre-existing conditions. Only claims unrelated to an excluded treatment or condition are eligible for coverage.