ManyPets Pet Insurance and Wellness Plan Reviews

Happy customers (furry and otherwise)

Plenty of delighted pet parents have left five-star reviews* for ManyPets pet insurance and Wellness Plans. We'll let our two-legged customers speak for themselves.

The ManyPets reviews are in

More than 1,900 customers left reviews for us on Trustpilot between June 2021 and August 2023. We're rated "Excellent" with 4.5 out of 5 stars. Purr-use a few testimonials below:

5 out of 5
Trustpilot independent customer feedback

“My experience with ManyPets has been amazing”

My experience with ManyPets has been amazing. The monthly premium is extremely affordable, their base plan covers more than most providers, and I love that they will waive the waiting period if you switch from a different provider.

Bailey-Michelle Collins – US
5 out of 5
Trustpilot independent customer feedback

“ManyPets is the #1 pet insurance provider on the market today”

ManyPets is the #1 pet insurance provider on the market today. There are no caps on annual payments. ManyPets will honor a pre-existing condition if your pet is free of symptoms and treatment for 18 months. Above all, ManyPets’ customer service is outstanding!

Arlene R – US
5 out of 5
Trustpilot independent customer feedback

“Coverage is exceptional”

Sign-up was simple, rates are excellent, coverage is exceptional!

Andrea S – ME
5 out of 5

“Absolutely recommend”

Very easy to use and understand what is covered vs. not covered. The prices were very competitive with a few other companies that I quoted as well. This has everything we need, and nothing we don't!

A. Carr – MD
5 out of 5
Trustpilot independent customer feedback

“Very competitive and professional”

I called in to get clarification on a few questions I had before signing up. Customer service rep was very knowledgeable and patient answering my long list of questions. Out of the gate ManyPets seems to be very competitive and professional. Enough so that I choose them from about 20 other offerings and weeks of research.

Chris – IL
5 out of 5
Trustpilot independent customer feedback

“So grateful for the support I got”

So grateful for the support I got in one of the most difficult times of my life. My claims were all approved and I was reimbursed my portion in less than two weeks. From the bottom of my heart, thank you guys so much.

Elizabeth S – US
5 out of 5
Trustpilot independent customer feedback

“One of the best decisions I've ever made”

Choosing ManyPets for my insurance for my 2 pets is one of the best decisions that I've ever made! They are very responsive, friendly and so fast in getting your claims paid. They truly love pets and everyone that works there amplifies it in all their conversations. They always gave us the time and the space to focus on our pets' healing while undertaking the financial burdens that come with any surgery. I would recommend ManyPets to anyone bar none, as it is the BEST EXPERIENCE I ever had!

Geehan H – US
5 out of 5
Trustpilot independent customer feedback

“So grateful”

I'm so grateful for having ManyPets for our furry friend. The staff is great and always does an excellent job with claims. I highly recommend ManyPets to anyone in need of pet insurance!

Hilda M – US

Why pick ManyPets pet health insurance?

ManyPets offers nose-to-tail pet insurance** for accidents and illnesses at competitive prices with no hidden fees. ManyPets may also cover certain items — like accident/illness exams and treatments for dental disease — that some of our competitors don’t. And unlike many other companies, ManyPets doesn’t place annual caps on reimbursement for approved claims.
small pink house with cross on it

Choose any vet

— no networks!

Heart with arrow around it

No annual or lifetime limits on payouts

for approved claims

cell phone with money sign

Direct deposit reimbursements

straight to your bank account for your convenience


Covered treatments some companies exclude

including accident/illness exams and treatments for dental disease

Forbes Advisor 2023. America's best pet insurance company. ManyPets was awarded 5 stars

Forbes' #1 Pet Insurance Company for 2023

A closer look

How does ManyPets pet insurance compare to the competition?

Here's how ManyPets stacks up against other pet insurance companies

Many Pets NationwidePetsBestHealthyPawsLemonade
Policy Details
No Annual Limits
Not included Included Included Included
No Condition-Specific Waiting Periods
Included Not included Not included Not included
No fees (Sign-up, Interest, Claims-handling)
IncludedCosts ExtraCosts Extra Included
Accident & Illness
Sick Visit Exam Fees
Included Included Not includedCosts Extra
Pre-existing conditions 18 Mos12 MosPost 18 MosAnytime Before Policy12 Mos
Chiropractic & Acupuncture
Included Included Not includedOptional
Dental Illness
Not included Included Not included Not included
Hereditary Conditions
Not included Included Included Included
Diagnostic Testing
Included Included Included Included
Vet Specialists
Included Not included Included Included
Cancer Treatment
Included Included Included Included
Wellness Plan
Routine Checkups
Included Included Not included Included
Preventive care
Included Included Not included Included
Dental Cleanings
Included Included Not included Included
Holistic Care
Included Not included Not included Included
Customer service
Live Chat Available
Not included Included Not included Not included
24/7 Tele-Vet Coming Soon Included Included Not included Not included

ManyPets dog insurance reviews

Our dog insurance policies keep dogs of every shape and size happy, healthy, and ready to enjoy life. Here are just a few of the many five-star reviews that ManyPets customers have written about our dog insurance policies.

5 out of 5
Trustpilot independent customer feedback

“Happy Dog Mom”

Great customer service and reasonable prices! I feel so much better now knowing my babies are covered🥰

Tina – US
5 out of 5
Trustpilot independent customer feedback

“ManyPets was a Godsend!”

Many Pets was the first insurance I have ever used. It was a Godsend! My sweet doggy had been diagnosed with lymphoma and while it was a tough time with the treatments and eventually losing her to the cancer, ManyPets made the experience so much better with easy reimbursements and the thoughtful touches when she passed. I now use them for my new pup and will only use them. I highly recommend 👌

Juliana – GA

Simply amazing!

An accident forced me to submit my first claim only three months after buying dog insurance. ManyPets covered the agreed part according to the terms and conditions of my policy. I did just the basics: I submitted a claim, and it has already been solved. I am so glad I decided to get this product for my dogga.

ManyPets cat insurance reviews

Insurance to protect your feline friend from the moment they arrive in your home. Read some of the five-star reviews that ManyPets customers have written about our cat insurance policies.

5 out of 5
Trustpilot independent customer feedback

“Submitting a claim is fast and easy”

Submitting a claim is fast and easy on their app and ALL the agents are friendly, CARING people who value me and my cat as clients. 🤗😽👍💖

Patricia D – US
5 out of 5
Trustpilot independent customer feedback

“I can highly recommend ManyPets!”

When we adopted a Siamese cat from our local animal shelter, I reviewed what was currently available and found better coverage and a less expensive monthly fee from ManyPets. We had several claims, and ManyPets paid each in a reasonable time, without issue. I was also impressed that whenever I called, I was quickly greeted with a live representative, and not a recording which left my call on a long hold.

David – US
Woman holding cat

Very nice and helpful

I recently had a claim for my feline fur baby and ManyPets handled it VERY well. Via e-mail they communicated with me every step of the way, in a VERY timely manner, and for that I'm thankful. When I did have to call, the customer service rep was so very nice and helpful.

ManyPets Wellness Plan reviews

The optional non-insurance ManyPets Wellness Plan*** reimburses you for preventative care, which makes it a great option for pet parents looking to complement their pet insurance policy.

5 out of 5

“Wellness Plan has paid for itself!”

I've got 3 dogs with pet insurance and Wellness [plan] through ManyPets. I can't recommend them enough. Filing a claim online is extremely easy and communication has been excellent. The Wellness Plan has completely paid for itself with the first two dogs, as well as saved me money past that point.

Shelly – US
5 out of 5
Trustpilot independent customer feedback

“Quick and easy wellness claim”

I just filed my first Wellness claim with ManyPets and I was pleasantly surprised by how easy it was to file, and how quickly I got a response and approval. I'm feeling good about my plan right now.

Laura – US
A pile of puppies climbing on each other in a pyramid

Award-winning pet insurance tailored to your pet

ManyPets provides insurance for dogs and cats of all ages, including puppies and kittens, adult dogs and cats, and senior dogs and cats. Get information on all of your options.

Join the ManyPets pack

We cover over 400,000 pet parents across the globe

We've got answers

Frequently asked questions

Everything else you may want to know about ManyPets claims.

What does ManyPets pet insurance cover?

Your ManyPets insurance policy reimburses approved claims for treatments related to accidents or illnesses. Covered items may include your pet’s medications, surgeries, hospitalizations, diagnostics, and more.

What doesn't ManyPets pet insurance cover?

Like other pet insurers, ManyPets doesn't cover pre-existing conditions. Our insurance policy also won't reimburse you for preventative care (though our Wellness Plan will). And unlike certain types of animal insurance, pet insurance generally won’t cover working animals. View our sample policies for a full list of exclusions.

When should I get pet insurance?

When your pet is still young! Get insurance early on to avoid any pre-existing condition exclusions.

What are pre-existing conditions and are they covered?

A pre-existing condition is any condition for which your pet was symptomatic, treated, or diagnosed before your policy went into effect, or during your waiting period. ManyPets will no longer consider most conditions to be pre-existing if your pet has been free of symptoms, diagnosis, and treatment for 18 months. 

How do I know ManyPets is the right company for my pet?

Do your research! Get quotes from different providers and read their policy terms to learn what they cover. We’re confident you’ll land on ManyPets in the end.

Does ManyPets pet insurance cover regular or routine vet visits?

ManyPets insurance only covers vet costs related to accidents or illnesses.

However, ManyPets does offer an optional, non-insurance Wellness Plan, which can be purchased in addition to insurance. The plan reimburses routine and preventative care for pets, up to the plan's available limits.

Does ManyPets cover pets other than dogs and cats?

We’re focused on cats and dogs here at ManyPets.

How do I insure multiple pets?

Looking to insure multiple pets? If it's your first time signing up with ManyPets, just get a quote and begin the usual purchase process. After you’ve submitted the details for your first pet, you’ll see a spot on the next page where you can click “Add another pet.” Just click and repeat until you’ve added all your furry friends, each with their own unique policies.

Trying to add a new pet insurance policy to your pre-existing account? Reach out to our team for help.

What are waiting periods for pet insurance?

The "waiting period" starts the day after you buy your insurance policy.

Waiting periods vary by state:

  • In some states, a waiting period applies to illnesses

  • In other states, a waiting period applies to both illnesses and accidents

  • If you have a non-insurance Wellness plan, you can begin using benefits and submitting claims for reimbursement the day after you purchase your plan.

It's best to check your state's specific policy details.

Do I need to submit medical records?

We always request the last 18 months of your pet’s medical records with the first claim. After that, we’ll only request additional records if more information is needed to process the claim.

What is a pet insurance deductible?

Your deductible is an annual amount you must pay out of pocket on an approved claim — after your reimbursement level has been applied — before a claims payment is sent. We will always send an explanation of benefits on approved claims, and your policy provides a sample claim scenario if you’d like to take a look.

What is your pet insurance reimbursement level?

This is the percentage of your vet bill for which you’ll be reimbursed (after your deductible is met) for any approved claims. Informally, the word “co-pay” is sometimes used to indicate the percentage for which you’re responsible first on any approved claim. For instance, an 80% reimbursement level equates to a 20% co-pay for approved claims. (On official documents, ManyPets only refers to reimbursement level, not co-pay.)

How will I get paid for a pet insurance claim?

We’ll reimburse approved claims via direct deposit to your bank account or via check, your choice.

Can I go to any vet?

Yes! You can submit invoices for any licensed vet, including emergency clinics and specialists.

Is ManyPets pet insurance available in all 50 states?

Almost! ManyPets insurance is now available in 46 states + Washington, D.C., with plans to launch in more soon.

ManyPets insurance also remains active while you’re traveling within the US states, Washington, D.C., or Canada for up to 90 days.

Is pet insurance coverage the same in every state?

All ManyPets policies start out with the same Accident and Illness coverages, with just a few state variations due to regulations. And available policy selections – including deductible amount and reimbursement level – may vary by state as well. 

Can I cancel my pet insurance policy at any time?

Yes, you can cancel your insurance policy at any time. You’ll still be responsible for the current month’s premium, but you won’t be billed after that. If you cancel within the first 30 days of your policy effective date (15 days in Pennsylvania), you’ll receive a full premium refund if you haven’t yet claimed. 

*Rating on Trustpilot website as of August 7, 2023

**ManyPets analyzes every claim on its own merits, subject to the terms and conditions of your policy. Exclusions apply, including those for pre-existing conditions. Only claims unrelated to an excluded treatment or condition are eligible for coverage.

***The ManyPets Wellness Plan is not an insurance product, but rather an optional reimbursement plan that you may purchase in addition to insurance. The ManyPets Wellness Plan is only available to pets who are also covered under a ManyPets pet insurance policy.