)
*Cover to pay for a reward up to 2x the original value of your pet, should they be lost or stolen, as part of your overall Lost and Stolen policy limit.
How does MoneyBack work?
:quality(75))
Where's the option?
When you get a pet insurance quote through our website, you’ll get the option to add MoneyBack to Complete Care (£15,000 or £20,000 cover), Standard Care (£7,000 or £10,000) or Essential Care (£3,000, £4,000 or £5,000) plan.
You can add MoneyBack to all the pets you insure, and if you add more than one pet you can get a multi-pet discount of up to 15%.
You need to pay to add the MoneyBack optional extra, but it could mean you get 20% of your premium back if you don't need to claim in your policy year. For example, if your premium for the year is over £500, you’d get over £100 back. MoneyBack gets paid 90 days after the end of your policy year.
:quality(75))
How do I get the money back?
You get the 20% money back when:
You don’t claim during that policy year (using our video vet call service is not considered as a claim)
You get it back 90 days after the end of the policy year
You did claim but we didn’t pay out. It doesn’t happen often, but you still have the benefit of the MoneyBack option.
Your policy needs to be active for a whole year in order to qualify for the money back. You don't need to renew with us to receive this, but if you've cancelled your policy before the date of your renewal you won't be eligible.
Here's how we compare
:quality(75)){kind=icon}
Dental cover
One of few UK insurance providers to offer dental cover for illness and accidents up to £20,000, on Complete Care plan:quality(75)){kind=icon}
Pay excess once
Unlike many others, with ManyPets, you pay excess just once a year if you need to claim, not per condition.:quality(75)){kind=icon}
MoneyBack optional extra
Get 20% of your premium back if you haven't needed to make a claim in your policy year. Available on most of our plans.:quality(75)){kind=icon}
Lost and stolen
Cover up to £6,000 if your pet is lost or stolen, or passes away, with our Complete Care plan.:quality(75)){kind=icon}
Age isn't an issue
We can cover your pet from just 4 weeks old so that you can be reassured sooner. Plus, we have no upper age limit. A 20% co-pay applies per claim, for pets over 7:quality(75))
Multi-pet discount
Insure more than one pet to get up to 15% off with our multi-pet discount. Each pet can have their own planWhat are our other benefits?
We know not all pet insurance is up to scratch. We listened to pet owners to design policies and customer service they couldn't find elsewhere.
:quality(75))
Pay your vet directly
We can pay your vet directly as long as they agree:quality(75))
Customer Perks worth up to £500
All plans come with great discounts and offers, including up to 30% off pet food:quality(75))
Dedicated online account
Manage your plan with your own online account. You can even quickly submit your claim & track its progress:quality(75)){kind=icon}
Preventative pet care
Get 2 months free on our flea, tick and worming plan. T&Cs apply*:quality(75))
Unlimited, 24/7 video vet calls with FirstVet
Get advice from a UK-registered vet on your phone, day or night at no extra cost. No excess, no impact on your renewal price.Flea, tick and worming T&Cs here
Pet Insurance Provider Of The Year 2025
Thousands of pet owners voted us Pet Insurance Provider Of The Year in the 2025, 2024, 2022 and 2021 Moneyfacts Consumer Awards.
)
)
){kind=icon}
5-star customer reviews from Trustpilot
Frequently asked questions
We answer the most common questions about pet insurance.
Can I add MoneyBack to my pre-existing plan?
No, we don't offer MoneyBack on our Standard Care Pre-existing plan.
I've already got a policy with you - can I add MoneyBack?
Yes, if you have a policy you can add the MoneyBack option at your next renewal.
Call us on 0345 340 4090 before your renewal date to add MoneyBack to your policy when you renew.