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Efficient and brilliant service
Real Customer Reviews
More than 18,000 customers rated us 4.6/5 stars in the past 12 months, up to October 2022, on Feefo.
“Pawfet Customer Service”
Very impressed with their customer service and prompt settlement of my claim. I value being able to speak to someone who is friendly and understanding. My emails were also responded to promptly showing complete understanding of my situation. I highly recommend ManyPets pet insurance.
“Brilliant!”
Our 1 year old cocker spaniel has had a range of problems that have needed vet intervention during his first year. ManyPets have been fantastic! Paying promptly and without quibble for genuine claims. I would thoroughly recommend them.
Why Our cover is Different
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Simple claims
Claims can be made online to save you time and hassle. You’ll get regular updates to let you know the progress of any claim.
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Free vet video calls
ManyPets customers have access to free video calls with a registered vet through the FirstVet app.
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No extra fees
No cancellation fees and you can pay monthly at no extra cost.
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Helpful customer service
Our UK customer service team are happy to answer your questions.
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Everyone should use this company
ManyPets reviews
We publish all our policy and claims reviews on our Feefo page. Here are some of the thousands of 5-star ratings for our cat and dog insurance.
“1st Class Service.”
So glad to have chosen ManyPets. Whole experience was so easy and painless.
“Excellent easy and efficient”
A very easy claims process - I insure 3 animals and wouldn’t go anywhere else. The online process makes it easy and once authorised payment is received very quickly.
“Highly recommended”
Great service, easy to get to speak to the team who are all very professional, knowledgeable and friendly. Paid out a previous claim, which was really easy to raise and no hassle throughout. Policies are easy to understand.
“Great pet insurance company”
Easy to use, well explained and great options when purchasing dog insurance online.
“Just brilliant company to deal with. Service is 5 star.”
Best pet insurance company
“Best insurance company ever”
The ManyPets team are amazing. It’s so quick and efficient. In a stressful situation being able to upload docs and manage everything online was brilliant before they dealt with my vet directly.
“Simple, efficient, worry free”
The claim process was so simple, which made a very difficult situation easier. Freddie was treated straight away and we just had to send the invoice and ask they to pay the vet. Everything was sorted so quickly.
“Super Service”
Immediate and straightforward payout and if you do need advice they are always so helpful
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The service they provide is brillliaaant!
“Easy process to make changes to a policy”
Friendly and knowledgeable staff who made the process of making changes to my dog insurance policy extremely straightforward.
“Plain English”
The website was so easy to use. Everything was set out clearly and I knew what i was buying.
“Excellent Service”
Excellent Service. Quick settlement no fuss. Friendly staff that understand your needs.
“Excellent”
Previously insured for my two beloved dogs. Towards the end of their long lives they had lots of health problems. ManyPets never faltered once on claims. What a brilliant insurer!
“Fantastic Service”
Our pup has ended up with about £15k of vet bills due to Elbow Dysplasia. They have paid out with no issue at all and have been amazing to say the least.
“Simply the best”
I have had various pet insurance in the past but find ManyPets to be the best all round. Never had a problem with any claim and very prompt payment. If I needed to speak in person with an advisor they have always been first class in resolving any queries.
Award-winning cover owners love.
We are proud to have been voted the Pet Insurance Provider Of The Year in the 2022 Moneyfacts Consumer Awards.
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