Efficient and brilliant service

They handled absolutely everything. It was very easy to complete the claim form and when the vet didn't respond they chased them up for me. Brilliant service, absolutely recommend.

Real Customer Reviews

Reviews from our customers online

5 out of 5
Feefo independent customer feedback

“Pawfet Customer Service”

Very impressed with their customer service and prompt settlement of my claim. I value being able to speak to someone who is friendly and understanding. My emails were also responded to promptly showing complete understanding of my situation. I highly recommend ManyPets pet insurance.

Carole
5 out of 5
Feefo independent customer feedback

“Brilliant!”

Our 1 year old cocker spaniel has had a range of problems that have needed vet intervention during his first year. ManyPets have been fantastic! Paying promptly and without quibble for genuine claims. I would thoroughly recommend them.

Angela

Why Our cover is Different

We listened to thousands of cat and dog owners to create the policies they wanted. Everything about our cover is designed to be better for pet parents like you.
A document with a pound symbol and a tick

Simple claims

Claims can be made online to save you time and hassle. You’ll get regular updates to let you know the progress of any claim.

Two speech bubbles, one with a play symbol and the other with a vet

Free vet video calls

ManyPets customers have access to free video calls with a registered vet through the FirstVet app.

A magnifying glass with a dollar sign in it that is crossed out

No extra fees

No cancellation fees and you can pay monthly at no extra cost.

Cartoon person having a special moment with cat

Helpful customer service

Our UK customer service team are happy to answer your questions.

Everyone should use this company

Excellent stress-free service. They respond immediately and settle my claims quickly. I cannot speak more highly of this organisation.

ManyPets reviews

We publish all our policy and claims reviews on our Feefo page. Here are some of the thousands of 5-star ratings for our cat and dog insurance.

5 out of 5
Feefo independent customer feedback

“1st Class Service.”

So glad to have chosen ManyPets. Whole experience was so easy and painless.

Sally – London
5 out of 5
Feefo independent customer feedback

“Excellent easy and efficient”

A very easy claims process - I insure 3 animals and wouldn’t go anywhere else. The online process makes it easy and once authorised payment is received very quickly.

Ann
5 out of 5
Feefo independent customer feedback

“Highly recommended”

Great service, easy to get to speak to the team who are all very professional, knowledgeable and friendly. Paid out a previous claim, which was really easy to raise and no hassle throughout. Policies are easy to understand.

Sarah
5 out of 5
Feefo independent customer feedback

“Great pet insurance company”

Easy to use, well explained and great options when purchasing dog insurance online.

Paul
5 out of 5
Feefo independent customer feedback

“Just brilliant company to deal with. Service is 5 star.”

Best pet insurance company

Elizabeth
4 out of 5
Feefo independent customer feedback

“Best insurance company ever”

The ManyPets team are amazing. It’s so quick and efficient. In a stressful situation being able to upload docs and manage everything online was brilliant before they dealt with my vet directly.

Lloyd
5 out of 5
Feefo independent customer feedback

“Simple, efficient, worry free”

The claim process was so simple, which made a very difficult situation easier. Freddie was treated straight away and we just had to send the invoice and ask they to pay the vet. Everything was sorted so quickly.

Julie
5 out of 5
Feefo independent customer feedback

“Super Service”

Immediate and straightforward payout and if you do need advice they are always so helpful

Ms Burnett
Kate Lawler holding a pair of dogs

The service they provide is brillliaaant!

The reviews were great and the cover was better than any other I could find. We’ve used the policy for the video vet call when Shirley had a lump on the back of her neck, it was so quick and easy.

5 out of 5
Feefo independent customer feedback

“Easy process to make changes to a policy”

Friendly and knowledgeable staff who made the process of making changes to my dog insurance policy extremely straightforward.

Christine
5 out of 5
Feefo independent customer feedback

“Plain English”

The website was so easy to use. Everything was set out clearly and I knew what i was buying.

Jean
5 out of 5
Feefo independent customer feedback

“Excellent Service”

Excellent Service. Quick settlement no fuss. Friendly staff that understand your needs.

Hayley
5 out of 5
Feefo independent customer feedback

“Excellent”

Previously insured for my two beloved dogs. Towards the end of their long lives they had lots of health problems. ManyPets never faltered once on claims. What a brilliant insurer!

Greg
5 out of 5
Feefo independent customer feedback

“Fantastic Service”

Our pup has ended up with about £15k of vet bills due to Elbow Dysplasia. They have paid out with no issue at all and have been amazing to say the least.

Leila
5 out of 5
Feefo independent customer feedback

“Simply the best”

I have had various pet insurance in the past but find ManyPets to be the best all round. Never had a problem with any claim and very prompt payment. If I needed to speak in person with an advisor they have always been first class in resolving any queries.

Robert

Award-winning cover owners love.

Cat and dog owners voted us Pet Insurance Provider Of The Year in the 2021 Moneyfacts Consumer Awards and we’ve received over 22,000 5-star Feefo reviews in the past 12 months.

Which dog insurance
Feefo Platinum Trusted Service Award
Moneyfacts Consumer Awards 2021 - Best Claims Service
Fairer Finance 5 Star Pet Insurance 2022 - Rated by Experts
Moneyfacts Pet Insurance Provider of the Year