Depending on the policy you choose, we can cover:
Vet fees up to an annual limit, with no limits on each condition.
Free 24/7 free vet video calls with FirstVet - which won’t affect your vet fee limit.
Pre-existing conditions all policies cover conditions that ended two years ago - and we have a policy that covers more recent issues.
Dental treatment for accidents on all policies as part of your annual vet fee limit. Dental illness is also covered by our Complete policy.
Immediate cover if you switch to us straight from another pet insurance provider.
Complementary treatments like hydrotherapy, up to a limit given in your policy that’s part of your overall vet fee limit.
Behavioural treatment if referred by a vet as part of your vet fee limit.
Legal action against your pet (dogs only).
Advertising and reward costs if your pet’s lost or stolen included as standard on Complete and as an option for other policies.
Saying goodbye - a contribution towards the cost of putting your pet to sleep and their cremation or burial.
But not everything’s covered by pet insurance. We can’t cover:
Pre-existing conditions that your vet has given treatment, medication or advice for in the last two years - unless you choose our pre-existing condition policy.
Spaying, neutering and vaccination - we don’t cover routine and preventative treatment like neutering but you need to keep on top of vaccinations and check-ups to keep your insurance valid.
Immediate vet fees - for illness in the first two weeks of your policy or accidents in the first 48 hours, unless you’re switching from another provider with no gap in your cover.