ManyPets policy documents and summaries

Here you'll find our handbooks and summaries.

Our handbooks provide information about what a plan does and doesn't cover.

An Insurance Product Information Document (IPID) is a summary of the handbook. It's a standard format used by all insurers to make it easier to compare plans from different pet insurance providers.

Top-quality pet insurance

Award-winning for a reason

Our cover comes from listening to thousands of cat and dog owners like you.

Protect your pet

Plans starting or renewing on or after 24 April 2025

Handbooks

• Handbook for Complete Care, Standard Care, Standard Care Pre-existing and Essential Care plans

Insurance Product Information Documents (IPIDs)

• Complete Care

• Standard Care

• Standard Care Pre-existing

• Essential Care

Handbook for plans starting or renewing on or after 25 November 2024

• Handbook for Complete, Regular, Value (excluding £2k) and Pre-existing cover

Insurance product information document (IPID) for plans starting or renewing on or after 25 November 2024

• Value Insurance product information document (IPID)

• Regular Insurance product information document (IPID)

• Complete Insurance product information document (IPID)

• Pre-existing Insurance product information document (IPID)

• Death optional extra Insurance product information document (IPID)

• Travel optional extra Insurance product information document (IPID)

• Missing or stolen optional extra Insurance product information document (IPID)

• MoneyBack optional extra Insurance product information document (IPID)

Handbook for plans starting or renewing on or after 1 August 2024

Here you'll find information on how to use your policy and what is and isn't covered. This document should be read alongside your Insurance Certificate.

• Handbook for Complete, Regular, Value and Pre-existing

• Handbook for Value £2k

• Handbook for MoneyBack and Fixed For Life (no longer on sale)

Our new handbook for plans starting on or after 1 January 2024

We've refreshed our policy documents with a new look and feel. You'll find information on how to use your policy and what is and isn't covered. This document should be read alongside your Insurance Certificate.

• Handbook for Complete, Regular, Value and Pre-existing

• Handbook for MoneyBack and Fixed For Life (no longer on sale)

Insurance product information document (IPID) for plans starting or renewing on or after 1 August 2024

Here you'll find key information about your policy, with full information found in your policy handbook.

• Complete £15k Insurance product information document (IPID)

• Regular £7k Insurance product information document (IPID)

• Regular £5k Insurance product information document (IPID)

• Value £4k Insurance product information document (IPID)

• Value £3k Insurance product information document (IPID)

• Value £2k Insurance product information document (IPID)

• Pre-existing Insurance product information document (IPID)

• Death of your pet optional extra Insurance product information document (IPID)

• Travel cover optional extra Insurance product information document (IPID)

• Missing or stolen optional extra Insurance product information document (IPID)

• MoneyBack Insurance product information document (IPID) - no longer on sale

• Fixed for life Insurance product information document (IPID) - no longer on sale

Insurance product information document (IPID) for plans starting on or after 1 January 2024

You'll find key information about your policy, with full information found in your policy handbook.

• Complete £15k Insurance product information document (IPID)

• Regular £7k Insurance product information document (IPID)

• Regular £5k Insurance product information document (IPID)

• Value £4k Insurance product information document (IPID)

• Value £3k Insurance product information document (IPID)

• Value £2k Insurance product information document (IPID)

• Pre-existing Insurance product information document (IPID)

• Moneyback £7k Insurance product information document (IPID) - no longer on sale

• Moneyback optional extra Insurance product information document (IPID)

• Fixed for life Insurance product information document (IPID) - no longer on sale

Complete 15k documents

Plans starting or renewing between 4 June 2023 and 31 December 2023

• Policy document

• Insurance product information document (IPID)

Plans starting or renewing between 1 April and 3 June 2023

• Policy document

• Insurance product information document (IPID)

Plans starting or renewing between 1 January and 31 March 2023

• Policy document

• Insurance product information document (IPID)

Regular 7k documents

Plans starting or renewing between 4 June 2023 and 31 December 2023

• Policy document

• Insurance product information document (IPID)

Plans starting or renewing between 1 January and 3 June 2023

• Policy document

• Insurance product information document (IPID)

Regular 5k documents

Plans starting or renewing between 4 June 2023 and 31 December 2023

• Policy document

• Insurance product information document (IPID)

Plans starting or renewing between 1 January and 3 June 2023

• Policy document

• Insurance product information document (IPID)

Value 4k documents

Plans starting or renewing between 4 June 2023 and 31 December 2023

• Policy document

• Insurance product information document (IPID)

Policies starting or renewing between 1 January and 3 June 2023

• Policy document

• Insurance product information document (IPID)

Value 3k documents

Plans starting or renewing between 4 June 2023 and 31 December 2023

• Policy document

• Insurance product information document (IPID)

Plans starting or renewing between 1 January and 3 June 2023

• Policy document

• Insurance product information document (IPID)

Value 2k documents

Plans starting or renewing between 4 June 2023 and 31 December 2023

• Policy document

• Insurance product information document (IPID)

Plans starting or renewing between 1 January and 3 June 2023

• Policy document

• Insurance product information document (IPID)

Pre-existing documents

Plans starting or renewing between 4 June 2023 and 31 December 2023

• Policy document

• Insurance product information document (IPID)

Plans starting or renewing between 1 January and 3 June 2023

• Policy document

• Insurance product information document (IPID)

MoneyBack (product) documents

Our MoneyBack policy is no longer on sale. MoneyBack can now be purchased as an added option on our Value 3k, Value 4k, Regular 5k, Regular 7k and Complete plans.

Plans starting or renewing between 4 June 2023 and 31 December 2023

• Policy document

• Insurance product information document (IPID)

Plans renewing between 1 January and 3 June 2023

• Policy document

• Insurance product information document (IPID)

Our MoneyBack policy is no longer on sale. MoneyBack can now be purchased as an added option on our Value 3k, Value 4k, Regular 5k, Regular 7k and Complete plans.

MoneyBack (optional extra) documents

Plans starting or renewing between 4 June 2023 and 31 December 2023

• Insurance product information document (IPID)

Plans starting or renewing between 1 January and 3 June 2023

• Insurance product information document (IPID)

Our MoneyBack policy is no longer on sale. MoneyBack can now be purchased as an added option on our Value 3k, Value 4k, Regular 5k, Regular 7k and Complete policies.

Fixed for Life policy documents

Plans starting or renewing between 4 June 2023 and 31 December 2023

• Policy document

• Insurance product information document (IPID)

Plans renewing between 1 January and 3 June 2023

• Policy document

• Insurance product information document (IPID)

Liability only documents

Our Liability Only policy will no longer be available to renew from 1 April.

Plans renewing between 1 January and 1st April 2023

• Policy document

• Insurance product information document (IPID)