Handbooks, IPIDs and Notices of Change

Q: 1 October 2026

Complete Care Handbook Complete Care IPID

Q: 1 October 2025

Complete Care Handbook Complete Care IPID

Q: 24 April 2025

Complete Care Handbook Complete Care IPID

Q: 1 October 2026

Standard Care Handbook Standard Care IPID

Q: 1 October 2025

Standard Care Handbook Standard Care IPID

Q: 24 April 2025

Standard Care Handbook Standard Care IPID

Q: 1 October 2026

Standard Care Pre-existing Handbook Standard Care Pre-existing IPID

Q: 16 May 2026

Standard Care Pre-existing Handbook

Q: 1 October 2025

Standard Care Pre-existing Handbook Standard Care Pre-existing IPID Standard Care Pre-existing Notice of Change

Q: 24 April 2025

Standard Care Pre-existing Handbook Standard Care Pre-existing IPID

Question 1

1 October 2026

Question 2

16 May 2026

Question 3

1 October 2025

Question 4

24 April 2025

Question 5

1 October 2026

Question 6

16 May 2026

Question 7

1 October 2025

Question 8

24 April 2025

Question 9

1 October 2026

Question 10

16 May 2026

Question 11

1 October 2025

Question 12

24 April 2025

Question 13

1 October 2026

Question 14

16 May 2026

Question 15

1 October 2025

Question 16

24 April 2025

Question 17

1 October 2026

Question 18

16 May 2026

Question 19

1 October 2025

Question 20

25 November 2024

Question 21

1 August 2024

Question 22

1 Jan 2024

Question 23

4 June 2023

Question 24

1 April 2023

Question 25

1 January 2023

Question 26

1 October 2026

Question 27

16 May 2026

Question 28

1 October 2025

Question 29

25 November 2024

Question 30

1 August 2024

Question 31

1 January 2024

Question 32

4 June 2023

Question 33

1 January 2023

Question 34

1 October 2026

Question 35

16 May 2026

Question 36

1 October 2025

Question 37

25 November 2024

Question 38

1 August 2024

Question 39

1 January 2024

Question 40

4 June 2023

Question 41

1 January 2023

Question 42

1 October 2026

Question 43

16 May 2026

Question 44

1 October 2025

Question 45

25 November 2024

Question 46

1 August 2024

Question 47

1 January 2024

Question 48

4 June 2023

Question 49

1 January 2023

Question 50

1 October 2026

Question 51

1 October 2025

Question 52

1 August 2024

Question 53

1 January 2024

Question 54

4 June 2023

Question 55

1 January 2023

Question 56

1 January 2023

Question 57

1 October 2026

Question 58

16 May 2026

Question 59

1 October 2025

Question 60

1 August 2024

Question 61

1 January 2024

Question 62

4 June 2023

Question 63

1 January 2023

Question 64

Handbooks, IPIDs and Notices of Change

Handbook, IPID and Notice of Change explainer

Our plans, new and old

Optional extras

Complete Care

1 October 2026

16 May 2026

1 October 2025

24 April 2025

Standard Care

1 October 2026

16 May 2026

1 October 2025

24 April 2025

Standard Care Pre-existing

1 October 2026

16 May 2026

1 October 2025

24 April 2025

Essential Care

1 October 2026

16 May 2026

1 October 2025

24 April 2025

Complete

1 October 2026

16 May 2026

1 October 2025

25 November 2024

1 August 2024

1 Jan 2024

4 June 2023

1 April 2023

1 January 2023

Regular

1 October 2026

16 May 2026

1 October 2025

25 November 2024

1 August 2024

1 January 2024

4 June 2023

1 January 2023

Pre-existing

1 October 2026

16 May 2026

1 October 2025

25 November 2024

1 August 2024

1 January 2024

4 June 2023

1 January 2023

Value (excluding £2k)

1 October 2026

16 May 2026

1 October 2025

25 November 2024

1 August 2024

1 January 2024

4 June 2023

1 January 2023

Value £2k

1 October 2026

1 October 2025

1 August 2024

1 January 2024

4 June 2023

1 January 2023

Liability Only (no longer on sale)

1 January 2023

Fixed For Life (no longer on sale)

1 October 2026

16 May 2026

1 October 2025

1 August 2024

1 January 2024

4 June 2023

1 January 2023

MoneyBack plan (no longer on sale)

1 October 2026