Facts and figures

At ManyPets, we want to make pet insurance easier to understand, which is why we aim to explain things clearly on our adverts, emails and website.

If you would like to know more about the marketing messages we use, or would like to know how we calculate the numbers stated, you should find it below.

For anything else, feel free to get in touch.

ManyPets offers super-fast claims

We know waiting for a claim decision can be stressful. That’s why we aim to make the process as quick and straightforward as possible.

Based on a three-month average, from March to May 2026, more than half of valid claims (52%) were paid within 1 working day, quicker than the 5 days plus industry benchmark, published by Pet Insurance Hub UK in 2025.

In total over the same period, 80% were paid in 5 working days or less.

How do we do this?

All claims go through Millie, our AI-powered claims assistant, and some claims can be processed more quickly because they clearly meet the policy criteria. 

Where a claim is more complex, needs additional information, or requires further review by our claims team, it may take a little longer to process.

Affordable cover from ManyPets

When we talk about affordable cover, we want to make sure there's data behind it.

Our affordability message is based on the average price paid for our Essential Care plans and Standard Care £7k plan of £289.85.

That's lower than the reported UK average pet insurance premium of £389.

We also looked at the cover levels most commonly available across the UK market, which showed that most policies offer £7k or less in cover, and that approximately 60% of sales for lifetime pet insurance are for £7k or under.

This means that ManyPets plans with up to £7,000 of vet fee cover reflect the levels of cover most widely available, while also sitting below the UK average premium.

The detail

Average annual premium of £289.85 for ManyPets Essential Care plans and Standard Care £7k plan between 1 January and 31 May 2026
UK average pet insurance premium of £389 reported by Consumer Intelligence in December 2025 in the report "Closing the Value Gap: Pricing, Behaviour and the Future of UK Pet Insurance" using a figure provided by the Association of British Insurers (ABI).
Defaqto Matrix 360 data from May 2026 showed that 76% of pet insurance policies offered up to £7,000 of vet fee cover.
eBenchmarkers/Curinos data from spring 2026 showed that approximately 60% of the sales volume for lifetime pet insurance is for £7k of cover or under.

We offer up to £20,000 of vet fee cover – one of the UK’s highest

Our £20,000 vet fee cover limit is one of the highest available in the UK, with only three other providers matching or offering more, based on a market comparison of 54 pet insurance providers using Defaqto Matrix 360 data from 20 May 2026.

How we calculate the prices you might see in our adverts

You might have seen ManyPets adverts showing prices from just a few pence a day.

We know it's important to understand where those prices come from, so we've explained how they're calculated below.

The price you pay for pet insurance depends on a few things, including your pet's species, breed, age and the level of cover you choose. That's why the price you see in an advert may be different from the quote you receive.

Pet insurance pricing

Complete Care £20k

Some of our adverts show prices that combine both cat and dog insurance and relate to our Complete Care £20k plan. You may see prices such as:

from 97p a day
from £6.79 a week
from £29.83 a month

These prices are based on the following calculation:

25% of customers paid this price or less on our Complete Care £20k plan between 01/02/2026 and 30/04/2026. Excess & co-payments may apply. Prices vary depending on species, breed, age and cover. Prices may increase at renewal.

Essential Care £3k

Some of our adverts show prices that combine both cat and dog insurance and relate to our Essential Care £3k plan. You may see prices such as:

from 40p a day
from £2.80 a week
from £12.28 a month

These prices are based on the following calculation:

Cat insurance pricing

Essential Care £3k

For adverts that are specifically for cat insurance, related to our Essential Care £3k plan, you may see prices such as:

from 38p a day
from £2.65 a week
from £11.56 a month

These prices are based on the following calculation:

25% of customers paid this price or less for a single cat on our Essential Care £3k plan between 01/02/2026 and 30/04/2026. Excess & co-payments may apply. Prices vary depending on species, breed, age and cover. Prices may increase at renewal.

Dog insurance pricing

Essential Care £3k

For adverts that are specifically for dog insurance, related to our Essential Care £3k plan you may see prices such as:

from 44p a day
from £3.07 a week
from £13.40 a month

These prices are based on the following calculation:

25% of customers paid this price or less for a single dog on our Essential Care £3k plan between 01/02/2026 and 30/04/2026. Excess & co-payments may apply. Prices vary depending on species, breed, age and cover. Prices may increase at renewal.

In some instances we’ll round the prices shown in our advertising up to a whole number. We’ll never round them down. You may see adverts such as:

Pet cover from 40p a day

Could pet insurance cost less than your latte?

25% of customers paid this price or less on our Essential Care £3k plan between 01/02/2026 and 30/04/2026. Excess & co-payments may apply. Prices vary depending on species, breed, age and cover. Prices may increase at renewal. Compared to a medium latte costing £4.20 on the Costa app, for collection in Regent St, London 01/06/26

As much as £20k of cover for as little as £1 a day

Pet cover for less than a sweet treat

25% of customers paid this price or less on our Essential Care £3k plan between 01/02/2026 and 30/04/2026. Excess & co-payments may apply. Prices vary depending on species, breed, age and cover. Prices may increase at renewal. Compared to slice of carrot and walnut cake costing £4.20 on the Costa app, for collection in Regent St, London, 01/06/26.

We pay 97% of claims

Overall, we pay 97% of claims. For our Pre-existing product, we pay 93% of claims. This is based on all registered claims between May to October 2025. Claims data is based on the FCA General Insurance Value measures.

Cover for Advanced treatment on Complete Care

Advanced treatment is covered on our Complete Care plan only, up to the vet fee limit, and only if your vet recommends it and other treatment choices have been exhausted.

Advanced treatment can cover stem-cell treatment, gene therapy, transplant surgery with pre and post-operative care, and prosthesis.

Read our handbook for full details.

Unlimited, 24/7 video vet calls and live chat as standard

We work with third parties to provide some services:

Video vet calls: This service is provided by Joii and is included in your insurance plan at no extra cost.

For details of how we share data with third parties, see our Privacy Policy

Rated excellent on Trustpilot

We’re rated Excellent on Trustpilot with 4.6 stars.

Pet Insurance Provider of the Year 2026

Thousands of pet parents voted us Pet Insurance Provider Of The Year for the fifth time at the 2026 Moneyfactscompare.co.uk Awards

We can pay your vet directly

We can pay your vet directly if your vet agrees in advance and uses ManyPets Vet Portal.