Will my vet give me a prescription?

Your vet can’t refuse to give you a copy of your prescription if you ask for it, although they may charge you a reasonable amount for the time it takes them to write it out. Do remember to give your vet a call first as they may need 24-48 hours' notice to get your prescription ready.

When can I order my prescription or claim?

If you're a ManyPets customer you can claim 24/7 using the online service in MyAccount. It's best to group as many documents as you can together (things like your consultation, treatment and prescription) and send them at once. And try to claim as soon as you can, rather than save up receipts and costs you've incurred over a few months.

What if the pharmacy refuses my prescription?

Online Pharmacies will only reject prescriptions if:

Will my prescription fee be covered?

If your claim is accepted, your prescription fee will be covered by your ManyPets insurance policy.

Can I claim for my flea tick and worming plan?

Preventative medication is not covered by ManyPets insurance policies.

Start using online pharmacies

A quicker, easier way to get your pet's medication

How it works

Get your pet’s prescription

Find the pharmacy that works for you

Make a claim

How it works

Why buy meds online?

Convenience

Protect your policy limit

Lower prices

Why buy meds online?

The benefits of online pharmacies

Don’t worry about asking your vet to write you a prescription. They have an obligation to help you get your pet’s medication in the way that’s cheapest and most convenient for you.
Shop around. Some online pet drug retailers are cheaper than others.
Check that your chosen pharmacy is Veterinary Medicines Directorate Approved and a member of the Royal College of Veterinary Surgeons – look for the VMD Accredited Retailer badge on their site.
It’s worry-free. A pharmacist will check your order and prescription – you can’t order the wrong drug or dosage.

Frequently asked questions

Everything else you may want to know about ManyPets claims.

Start using online pharmacies