Contact us
Don’t be a stranger
Can’t find the answer you need? Get in touch with your questions about your pet or our insurance plan.
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Sales and general queries
Want to discuss your options over the phone? Whether it’s a plan you’re after, or you have a question about your pet or our insurance, we’ll be more than happy to help.
Contact:
Phone: 0345 340 4090
Email: support@manypets.com
Opening hours:
Monday to Friday: 9am to 5:45pm
Saturday: 9am to 12:45pm
Sunday: Closed
Don't forget, ManyPets customers can manage many areas of your plan in My Account, with simple 24/7 access. Log in to My Account or click here to find out more.
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How to claim
Claiming is easy, and you can do it in a number of ways.
Vet Portal
The best way to claim is to ask your vet to do it for you through the ManyPets Vet Portal. We built the portal with vet teams to make your claim faster - you just need to chat with your vet to see if they are signed up. We recommend this method as it's the fastest way to claim, plus you can track every step in My Account.
Your vet may charge you a small admin fee for this, but we can pay the claim directly to your vet - that means less hassle for you.
Online
You can also claim through My Account. Since you’ll be able to submit all the information we'll need straight away (like invoices and pet medical history), we can process online claims quickly.
If you'd prefer to make a claim via email, you can get in touch at myclaim@manypets.com.
Phone
You can give us a call on 0345 646 1213 to make a claim - our friendly team is always happy to help.
Opening hours
Monday to Friday: 9am to 5:45pm
Saturday: 9am - 12:45pm
Sunday: Closed
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Managing your pet insurance in My Account
Manage your plan easily and get access to extra ManyPets Perks for you and your pet with My Account.
Easy-to-use features
Make changes whenever it suits you
24/7 access anytime, anywhere
More information can be found here.
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