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Our insurance policy documents were the first to be awarded Fairer Finance’s Clear & Simple Mark for the clarity of their design and language.
We've made sure you'll find them easy to understand.
ManyPets pet insurance policies
Policy documents for policies starting or renewing on or after 4 June 2023
Policy documents for Complete 15k policies starting or renewing between 1 April and 3 June 2023
Our Liability Only policy will no longer be available to renew from 1 April.
Policy documents for policies starting or renewing between 1 January and 31 March 2023
Policy summary - a summary of all our policies
Policy documents for policies starting or renewing between 1 September and 31 December 2022
Policy summary - a summary of all our policies
New customers can no longer buy our Liability Only policy. The policy document for Liability Only in this section is for existing customers only.
Our MoneyBack policy is no longer on sale. MoneyBack can now be purchased as an added option on our Value 3k, Value 4k, Regular 5k, Regular 7k and Complete policies.
Policy document for policies starting or renewing before 1 September 2022
Policy summary - a summary of all our policies
New customers can no longer buy our Liability Only policy. The policy document for Liability Only in this section is for existing customers only.
Our MoneyBack policy is no longer on sale. MoneyBack can now be purchased as an added option on our Value 3k, Value 4k, Regular 5k, Regular 7k and Complete policies.
Policy documents for Fixed For Life policies
New customers can no longer buy our Fixed For Life policy. The policy documents for Fixed For Life on this page are for existing customers only.
ManyPets' Fixed For Life document for policies renewing on or after 4 June 2023
ManyPets' Fixed For Life document for policies renewing between 1 January and 3 June 2023
ManyPets' Fixed For Life document for policies renewing between 1 September and 31 December 2022
ManyPets' Fixed for Life document for policies renewing between 30 March and 31 August 2022
Insurance Product Information Documents
An Insurance Product Information Document (IPID) is a summary of what a policy does and doesn't cover. It's a standard format used by all insurers to make it easier to compare policies from different pet insurance providers.
For policies starting or renewing on or after 4 June 2023
For Complete 15k policies starting or renewing between 1 April and 3 June 2023
For policies starting or renewing between 1 January and 31 March 2023
For policies starting or renewing between 1 September and 31 December 2022
For policies starting or renewing between 30 March and 31 August 2022
New customers can no longer buy our Fixed For Life or Liability Only policies. The policy documents for Fixed For Life and Liability Only on this page are for existing customers only.
Key exclusions to be aware of
We recommend reading our policy documents but we've pulled out a few things we think you should know about our pet insurance.
The no excess option on our Regular policy is only available for pets under 9 years old
Our multi-pet insurance discount of up to 15% applies to customers with more than one pet on the same policy. (Our multi-pet discount is not currently available on our Value 2k policy). For example, you could get it if you have a dog and cat both on a Regular policy. You can buy the policies at the same time or add a pet to receive the discount.
We are unable to pay vet fee claims incurred within the first 14 days of your policy and we cannot pay accident claims from the first 48 hours. However, this waiting period does not apply to customers renewing their existing policy or customers switching to our cover from a different insurer with no gap in their cover
Our Pre-existing policy does not cover anything your pet is currently having treatment for or any condition your pet has had treatment or advice for in the 3 months before the policy starts. All of our policies cover conditions that your pet has not needed treatment or advice for in at least 2 years
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