ManyPets (and old Bought By Many) policy documents and policy summary

31 July 2022 - 2 min read

Our insurance policy documents were the first to be awarded Fairer Finance’s Clear & Simple Mark for the clarity of their design and language.

We've made sure you'll find them easy to understand.

ManyPets pet insurance policies

Policy documents for policies starting or renewing on or after 1 September 2022

Policy summary - a summary of all our policies

Complete 15k

Regular 7k

Regular 5k

Value 4k

Value 3k

Value 2k

Pre-existing

MoneyBack

Liability Only

New customers can no longer buy our Liability Only policy. The policy document for Liability Only in this section is for existing customers only.

Our MoneyBack policy is no longer on sale. MoneyBack can now be purchased as an added option on our Value 3k, Value 4k, Regular 5k, Regular 7k and Complete policies.

Policy document for policies starting or renewing between 30 March and 31 August 2022

Policy summary - a summary of all our policies

Complete 15k

Regular 7k

Regular 5k

Value 4k

Value 3k

Value 2k

Pre-existing

MoneyBack

Liability Only

New customers can no longer buy our Liability Only policy. The policy document for Liability Only in this section is for existing customers only.

Our MoneyBack policy is no longer on sale. MoneyBack can now be purchased as an added option on our Value 3k, Value 4k, Regular 5k, Regular 7k and Complete policies.

Policy documents for policies starting or renewing between 2 December 2021 and 30 March 2022

Policy summary - a summary of all our policies

Complete

Regular

Value

Value 2k

MoneyBack

Pre-existing

Liability Only

Policy documents for policies that started before 2 December 2021

Policy summary - a summary of all our policies

Complete

Regular

MoneyBack

Value

Value 2k

Pre-existing

Liability Only

Policy documents for Fixed For Life policies

New customers can no longer buy our Fixed For Life policy. The policy documents for Fixed For Life on this page are for existing customers only.

ManyPets' Fixed For Life document for policies renewing on or after 1 September 2022

ManyPets' Fixed for Life document for policies renewing between 30 March and 31 August 2022

Fixed for Life document for policies renewing between 2 December 2021 and 30 March 2022.

Fixed For Life policy document for policies that renewed before 2 December 2021.

Insurance Product Information Documents

An Insurance Product Information Document (IPID) is a summary of what a policy does and doesn't cover. It's a standard format used by all insurers to make it easier to compare policies from different pet insurance providers.

For policies starting or renewing on or after 1 September 2022

Pre-existing

For policies starting or renewing on or after 30 March 2022.

Complete

Regular

Regular 5k

MoneyBack

Value

Value 2k

Value 4k

Pre-existing

Fixed For Life

Liability Only

New customers can no longer buy our Fixed For Life or Liability Only policies. The policy documents for Fixed For Life and Liability Only on this page are for existing customers only.

For policies that started or renewed between 14 July 2021 and 1 December 2021

Complete

Regular

MoneyBack

Value

Value 2k

Pre-existing

Fixed For Life

Liability Only

Key exclusions to be aware of

We recommend reading our policy documents but we've pulled out a few things we think you should know about our pet insurance.

  • The no excess option on our Regular policy is only available for pets under 9 years old

  • Our multi-pet insurance discount of up to 15% applies to customers with more than one pet on the same policy. (Our multi-pet discount is not currently available on our Value 2k policy). For example, you could get it if you have a dog and cat both on a Regular policy. You can buy the policies at the same time or add a pet to receive the discount.

  • We are unable to pay vet fee claims incurred within the first 14 days of your policy and we cannot pay accident claims from the first 48 hours. However, this waiting period does not apply to customers renewing their existing policy or customers switching to our cover from a different insurer with no gap in their cover

  • Our Pre-existing policy does not cover anything your pet is currently having treatment for or any condition your pet has had treatment or advice for in the 3 months before the policy starts. All of our policies cover conditions that your pet has not needed treatment or advice for in at least 2 years


Digby Bodenham
UK engagement team lead

Digby is an experienced journalist in various fields but has specialised in insurance for more than six years. Before joining ManyPets in 2013 he was part of the editorial teams of various magazines, including Retail Week and Drapers. He has a degree in journalism and a cat called Potato.