How can we help?
We want to make things easier for you, by using our help centre we’re able to identify the needs of our customers, if there’s something missing you can rate the article or contact us directly.
Browse articles by topic
Top questions
Can you tell me if my claim will be covered before I send it to you?
Read moreWe cannot confirm if a specific treatment or service will be covered until we have received the veterinarian invoice and other required information. We assess each claim upon receiving that information and encourage you to send us all claims you...