Can you cover my pet's pre-existing condition?

Last updated a year ago - 1 min read
We want to make better insurance for everyone. That's why we've created a new approach to pre-existing conditions for our pet insurance policies.
If you're looking to find cover for an injury or illness that has shown signs or symptoms and/ or required treatment, medication or advice from the vet in the last 2 years, we may be able to help.
For more information on our Pre-existing policies please click here.

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Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

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Unlimited vet support

All our customers with vet fee cover can get unlimited, 24/7 online vet advice. We give you unlimited online access to UK-registered vets, so that you can get fast, expert advice if your pet looks unwell or has an injury.

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