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Can I pay my premium by monthly Direct Debit?

ManyPets
Last updated 24 days ago - 1 min read

You can pay monthly via Direct Debit or card payment.

If you pay monthly by Direct Debit, your payment day will be roughly the same day of the month as your policy start date. But sometimes we can take three to five days from this date to collect payment.

Some information to remember about your monthly payment:

  • Your Direct Debit payment will change if the day falls on a weekend or bank holiday; in this case, we'll process payment on or shortly after the next working day.
  • You’ll get your payment schedule at the start of your policy or when you update it.
  • Sometimes the first payment can be a little later, depending on how long it takes for your bank to accept the Direct Debit mandate (this can be up to 10 working days).
  • If you have a policy with us and you're worried about missing a payment, please contact us.

Changing your payment details

We recommend using My Account to easily and securely update your payment information. You can call us too. Find our details on the contact us page.

 

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Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

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