Can you help me cope with loss of my pet?

Last updated 7 months ago - 1 min read

As a team of pet lovers, we understand that your pet is part of your family. We also know how hard it can be when they go missing or when the time comes to say goodbye.

That’s why we want to be there for you in every way we can. If you need some extra support to get through this difficult time, it can be really helpful to talk to someone who knows exactly what you’re going through.

For those moments where you’re feeling overwhelmed or looking for ways to cope with your loss, we’ve teamed up with Blue Cross to give our policy holders a dedicated pet bereavement support line.

If you need to talk, we’re here to listen. We’re only a phone call away, so please reach out to us on 0800 138 6590 any time between 8:30am - 8:30pm and we will be on hand to help.

Have more questions?

Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

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Unlimited vet support

All our customers with vet fee cover can get unlimited, 24/7 online vet advice. We give you unlimited online access to UK-registered vets, so that you can get fast, expert advice if your pet looks unwell or has an injury.

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