Do you pay for vet admin fees?

Last updated 16 days ago - 1 min read

There are some costs we won't pay. We can't pay for any fees that vets, clinics or hospitals charge that aren't part of your pet's treatment.

A few examples include:

  1. Admin, registration or referral fees.
  2. Fees to complete forms, handle your claim on your behalf or answer questions.

This applies to policies purchased or renewed after August 1st, 2024.

Have more questions?

Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

Make a claim

Unlimited vet support

All our customers with vet fee cover can get unlimited, 24/7 online vet advice. We give you unlimited online access to UK-registered vets, so that you can get fast, expert advice if your pet looks unwell or has an injury.

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