In the sad event that your pet is lost, stolen or passes away, provided you have the appropriate cover, we can help with costs relating to the original value of your pet.
If you have recently purchased a puppy or kitten, please make sure you safely file your proof of purchase (such as a receipt or invoice). In the event of a claim, this information will be needed in helping us assess your claim as quickly as possible.
If you paid nothing for your pet, or you cannot prove how much you paid, we will pay you the market value of your pet based on their age, gender and breed at the time of their passing.
Our policy includes the Lost or Stolen and Passing Away cover as standard. These can also be selected as optional add-ons to the Regular and Pre-Existing policies.
For more information on what each of the policies can cover in relation to Lost or Stolen and Passing Away cover, you can find a list of our sample policy documents and summary guide .