:quality(90))
If you are waiting for a claim to be assessed and paid updates will be provided in My account.
For any other refunds, this can take between 5 and 10 working days to reach your bank account.
If you've been waiting longer than 10 days and still haven't received your refund, then we kindly request that you give us a call on 0345 340 4090 where a member of the team will be more than happy to look into this for you.
Our lines are open Monday to Friday 9am to 5:30pm, and on Saturdays 9am to 1pm.
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:quality(75))