Refunds can take between 5-10 working days to reach your account. If you're still waiting on your refund payment then please give us a call on 0345 340 4090 (9am-6pm, Monday-Friday and 9am-1pm on Saturdays) and we'll do our best to help!
Alternatively, you can also email the team at support@manypets.com with your policy details and we can look into this for you 👍