Pre-existing Policies explained

What's a pre-existing condition?

We define a pre-existing condition as any condition that's shown signs or symptoms and/or received treatment, medication or advice within two years of a policy's start date.

How does pre-existing condition cover work on my plan?

Take a look at your handbook along with your Membership Certificate and IPID if you'd like to understand how your plan's pre-existing cover works. You’ll find all of these in My Account.