What is Emergency Pet Minding?

Last updated 13 days ago - 1 min read

We won’t cover pet minding fees if you’re in hospital for a pre-planned admission. You must also make sure that any pet minder you use is licensed.

You must provide the following documents:

  • A letter from the NHS confirming you or your family member was in hospital and the admission dates
  • Invoice and receipts for the boarding/minding costs

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Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

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Unlimited vet support

All our customers with vet fee cover can get unlimited, 24/7 online vet advice. We give you unlimited online access to UK-registered vets, so that you can get fast, expert advice if your pet looks unwell or has an injury.

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