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What is my excess?
Details of your excess are in your policy documents, which you can find in My Account.
How does excess work?
This is a set amount you agree to pay towards any claim. You agree to it at the beginning of your policy, and you only have to pay it once per policy year if you claim.
We deduct the excess from the amount we pay for a claim. That means you then need to pay your vet the excess.
Our excess explainer answers any questions you may have.
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