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How do I make a claim?

ManyPets
Last updated 13 days ago - 1 min read

The most convenient way to claim is to ask your vet to do it for you through ManyPets Vet Portal. We built the portal with vet teams to make your claim faster. You just need to chat with your vet to see if they are signed up. We recommend this method as it's the fastest way to claim, plus you can track every step of the claim they have submitted in your My Account.

You can also claim through My Account, which allows you to quickly submit any information we'll need, like invoices and your pet's medical history.

If you'd prefer to claim through email, you can get in touch at myclaim@manypets.com. You can call our claims team, whose details you can find on our contact us page.

You can track the progress of your claim by logging into My Account and clicking on 'My claims'. Don't worry if you haven't heard from us yet - if we've emailed you to say we've received your claim, we'll get in touch if we need anything else.

Have more questions?

Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

Make a claim

Unlimited vet support

All our customers with vet fee cover can get unlimited, 24/7 online vet advice. We give you unlimited online access to UK-registered vets, so that you can get fast, expert advice if your pet looks unwell or has an injury.

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