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Why do I need a phone number to login to My Account?

ManyPets
Last updated 7 months ago - 1 min read
Your phone number is required for logging into your account as part of our Multi-Factor Authentication (MFA) process. This additional security measure helps safeguard your account by sending a verification code to your phone whenever you log in. 
 
This helps to ensure that even if someone were to obtain your email & password, they wouldn't be able to access your account without also having access to your phone, enhancing the overall security of your account.

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All our customers with vet fee cover can get unlimited, 24/7 online vet advice. We give you unlimited online access to UK-registered vets, so that you can get fast, expert advice if your pet looks unwell or has an injury.

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