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What do you do with my data?
Read moreWe understand that the data we hold about you is your data. Not our data. You grant us access to it on the condition that we'll keep your data safe, treat it with respect and use it to provide better service. When you became a customer, you agreed...Why do I need a phone number to login to My Account?
Read moreYour phone number is required for logging into your account as part of our Multi-Factor Authentication (MFA) process. This additional security measure helps safeguard your account by sending a verification code to your phone whenever you log in. ...I cannot login, I am being asked to reset my password
Read moreNo need to worry. We've recently implemented additional security measures to enhance our login processes, which include resetting passwords for all our customers as a precautionary step. To proceed, simply create a new password. It's essential to...Can I change the phone number used to login to My Account?
Read moreYes, you can change the phone number used to log in to your account. If you wish to update your phone number, simply contact us on 0345 340 4090 or email support@manypets.com. Please note that when you change your phone number, the Multi-Factor...Can I login to My Account without a phone number?
Read moreOur login process now includes an extra layer of security called Multi-Factor Authentication (MFA) requiring the use of a mobile or landline telephone. When logging in, you'll receive a unique 6-digit code via SMS to your mobile or phone call to...
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Claiming online
Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.
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Unlimited vet support
All our customers with vet fee cover can get unlimited, 24/7 online vet advice. We give you unlimited online access to UK-registered vets, so that you can get fast, expert advice if your pet looks unwell or has an injury.
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